How We Work


At Reality Graphix we pride ourselves on our fast, efficient, and economical service. We stay in touch with you every step of the way until we deliver a quality product that meets your specifications.


At the time we provide you a quote, we also provide you with a general project timetable that shows the interaction between you, the customer, and Reality Graphix.


Turn Around Time

Most small jobs that require less than 8 hours to complete can be turned around (finished and returned electronically) within 72 hours of when Reality Graphix receives them. Larger jobs typically can be started within 72 hours from when details are received and will be completed quickly and efficiently. With our service approach, we work with our clients to meet important deadlines.


Quality Control

Reality Graphix subjects every project to a rigid quality control process before we deliver the finished product to a client. This includes a thorough review by quality control personnel and by a senior manager. As a result, the company has an extremely high customer satisfaction rate.


Delivery

Most products are delivered electronically via email. However, the following alternatives are available according to client needs:


  • Media on CD Rom

  • Download from our FTP site

  • Delivery of Printed or Produced Media

Pricing

With a dedicated design staff of professionals located in Manila, Philippines, Reality Graphix is able to offer extremely competitive rates that provide the best value in the industry. Contact us for a no obligation quote either on an hourly basis, or on a job basis. Please contact us by phone or email for general rates for your area.


  • Discounts for flexi-time starts

    If starting within 4 weeks of receiving the work - take an additional 10% off the published rate

    If starting within 6 weeks of receiving the work - take an additional 15% off the published rate

  • Urgent deadlines

    Reality Graphix has the experience and staffing ability to handle the most stringent deadlines for rush jobs. Project start times can be initiated in as little as 24-72 hours.

  • No obligation flat rate quotes

    Available for larger jobs or at client request for any job that would normally require more than 20 hours to complete.


Payment terms are generally 20-40% of estimated project costs due at contract signing, with the remainder due at completion. For established clients, we can create accounts with payment terms.


The Work Process Flow